Because we are volunteers, it may take us several days to respond if you send us an email or leave a voice mail. Check the Frequently Asked Questions below first to see if you can find an answer there before you contact us.

Q: What furniture and other items do you take for donations?
A: You can find the list on our Donate page, or download a PDF of the list.

Q: Can you pick up my furniture ASAP? 
A: We are usually booked 2 to 4 weeks out for pickups, and pickups are only on Saturdays and Sundays. If you can't wait for a pickup, you can drop off items at no charge at our warehouse on Saturdays between 9 and 1 or Sundays noon to 3. Someone must be at the warehouse to receive the items (no dumping).

Q: Do you charge a fee for pickup?
A: We require a small donation to help cover our truck expenses and rent for our warehouse. 

Q: WHY do you charge a fee for pickup?
A: Because we provide furniture to our clients for free, we need to charge pickup fees to pay our bills. Read more here.

Q: How do I volunteer? And can kids and teens volunteer?
A: Check out our Volunteer page for information on volunteering.

Q: I was recently homeless and now I need furniture for my new apartment. How can I get furniture from you?
A: You need a referral from one of our Partner Agencies. They will sit down with you and fill out the referral paperwork and help set up an appointment. You can find the list of agencies here.

Q: I am a caseworker and would like to sign up as a Partner Agency so I can refer families in need to get furniture. How do I start?
A: Send us an email at, or fill out the form below and we will let you know the process.

Q: Where are you located, and what are your hours?
A: Location and hours are at the bottom of this page.

For all other questions send an email to, or fill out the form below. 

Thanks! Message sent.



Saturdays 9 to 1

Sundays noon to 3

2021 Holidays:

Apr. 3 & 4 - Easter

May 29 & 30 - Memorial Day

July 3 & 4 - 4th of July

Sep. 4 & 5 - Labor Day 

Nov. 27 & 28 - Thanksgiving

Dec. 25 & 26 - Christmas

Physical Address:

123 Whiting Street, Unit A, Plainville, CT

(enter 17 Hultenius Street in GPS to find us)

Mailing Address:

PO Box 2124

Bristol, CT 06011


(860) 916-7138

(We are mostly volunteers, so calls will be returned when possible, usually within several days. Email is a quicker way to contact us.)